Shipping Policy

Last updated: 11/03/2026

Thank you for shopping with MJX Collective. The following policy outlines how orders are processed and delivered.

Order Processing

Orders are typically processed within 1–2 working days after purchase.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email.

UK Shipping

We currently ship throughout the United Kingdom.

Standard delivery typically takes 2–4 working days from dispatch.

Shipping costs will be displayed at checkout before completing your purchase.

From time to time, MJX Collective may offer promotional free shipping offers which will be clearly stated on the website.

Delivery Times

Delivery times are estimates and may vary depending on courier services and location.

MJX Collective cannot be held responsible for delays caused by courier services or circumstances outside our control.

Incorrect Address Information

Please ensure your shipping address is correct when placing your order.

MJX Collective cannot be responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Parcels

If your order arrives damaged, please contact us within 48 hours of delivery and include photographs of the damage.

If your order has not arrived within 7 working days of dispatch, please contact us and we will investigate with the courier.

Contact

If you have any questions about shipping, please contact:

MJX Collective

Email: info@mjxcollective.co.uk

Website: www.mjxcollective.co.uk